Effective as of November 21, 2023,

This Privacy Policy articulates Passionbliss’s commitment to safeguarding your Personal Information in compliance with applicable data protection laws. We understand the significance of your Personal Information, especially given our website’s nature and the products we offer, and we pledge to maintain its security and confidentiality. To fulfil this commitment, we adhere to stringent data handling policies and standards in accordance with prevailing data protection legislation.

Key Points of This Policy:

Overview: This section provides an introduction to the policy’s essential aspects. How We Collect Your Personal Information: Describes the methods through which we gather your Personal Information.
Collection and Use of Personal Information: Details the Personal Information we collect and how we utilise it, with separate sections for visitors to our website and registered customers.
Legal Basis for Personal Information Usage: Explains the legal grounds for using your Personal Information. Sharing Your Personal Information: Clarifies how and with whom we share your Personal Information. Data Retention: Outlines the duration for which we retain your Personal Information.
Your Rights: Highlights your rights concerning your Personal Information.
Children: Addresses our approach to data from minors.
Marketing: Describes our marketing practices and your choices. Security Measures and Risks: Discusses how we secure your Personal Information and the associated risks.
Links to Other Websites: Addresses hyperlinks to external sites and their privacy policies.
Changes to This Policy: Notifies you of any future changes to the policy.
Questions and Complaints: Provides contact details for inquiries or complaints.

Please review this policy carefully to understand how we manage your Personal Information. By engaging with us as outlined in this
policy, you confirm your understanding and acceptance of its contents.

How We Obtain Your Personal Information

You may provide us with Personal Information through various channels, including:
● Online forms on our website
● Account creation
● Product purchases
● Participation in our forum, competitions, promotions, or surveys
● Contacting us via phone, email, or other means

Collection and Use of Personal Information

Visitors to Our Website Information We Collect:
● Name
● Email address
● Telephone number
● Information provided during correspondence
● Technical information (e.g., IP address, browser details)
● Website usage data

How We Use Your Personal Information:

● Grant access to and enhance our website
● Ensure website security
● Recognize you on return visits
● Evaluate website usage for improvements
● Address inquiries and issues

Customers with Accounts Information We Collect:

● Name
● Postal address
● Email address
● Telephone number
● Age, gender, date of birth, anniversary
● Sexual preference, relationship status
● Credit/debit card details
● Information provided during customer interactions

How We Use Your Personal Information:

● Provide online retail services
● Facilitate product deliveries
● Address inquiries and issues
● Verify your identity
● Send relevant communications
● Conduct marketing activities (with consent)

Special Categories of Data

Some Personal Information may fall under special categories, such as information about your sex life or sexual orientation, which we handle with additional care.

Additional Processing

We may use your Personal Information for purposes beyond those stated in this policy, such as customer service, internal reporting, business administration, legal compliance, and protecting our legal rights.

Legal Basis for Personal Information Usage

Our use of your Personal Information is based on the necessity of performing contracts, complying with legal obligations, or pursuing legitimate interests. We conduct a balancing test to ensure that our interests do not override your rights and freedoms.

Sharing Your Personal Information

We share your Personal Information with third parties, including service providers, for various purposes, such as website hosting, email services, delivery, and analytics. We take measures to limit their use of your data. We may also disclose your Personal Information in cases of legal obligations, protecting our rights or safety, and business transactions.

Data Retention

We retain your Personal Information for the duration necessary to fulfil the purposes of collection, comply with laws, and safeguard our legal interests.

Your Rights

You have rights regarding your Personal Information, including access, rectification, erasure, restriction of processing, objection, and data portability. You can exercise these rights by contacting us.


Our websites are not intended for children under the age of 18, and we do not knowingly collect their Personal Information. If you believe a child has provided us with their data, please contact us.


We may use your Personal Information for marketing purposes, but you can opt out at any time. We obtain your consent for direct marketing and disclose data to third parties for marketing only with your consent.

Risks and Security Measures

We take precautions to protect your Personal Information from loss, theft, and misuse. While we employ security measures, we cannot guarantee complete security when transmitting data over the internet.

Links to Other Websites

Our website may contain links to external sites with their own terms and privacy policies. We are not responsible for the data practices of these third-party websites.

Changes to This Policy

We may update this policy and will post any changes on our website. Please check periodically for updates.

Questions and Complaints

For questions, complaints, or requests related to your Personal Information, contact us at [email protected]. We will investigate and address any concerns. You can also lodge a complaint with the relevant data protection regulator.